Get in Touch With Us

This is the page to use if you want to reach the editorial team behind Bitcoin Casinos — to flag a factual error, ask how a ranking was reached, report a problem you had with an operator we list, or suggest a crypto casino we have not covered yet. Email is the only channel we run, and a person reads every message.

Email the editorial team

Write to us at [email protected]. We aim to reply within two working days. Messages that include specifics — the casino name, the date, the coin or network involved, and a description of what happened — get a faster and more useful answer than a one-line note.

A few things worth knowing before you write:

• We are an independent comparison site, not an operator. We cannot access your account, release a withdrawal, reset a password, adjust a balance, or overturn a bonus decision at BetPanda, CoinPoker Casino, Cryptorino or anywhere else we review.
• Never send us passwords, seed phrases, private keys, 2FA backup codes or copies of ID documents. No legitimate site — ours or a casino's — needs them by email. Anyone asking for a seed phrase is trying to steal from you.
• For an account issue, contact the casino's own support first. Keep the ticket number and the timestamps. If support stalls or goes silent, tell us; patterns across multiple readers are the kind of thing that changes a review.

What our inbox is actually useful for

1. Corrections. Bonus terms, wagering multipliers, supported coins, minimum withdrawal amounts and restricted-state lists all change without notice. If something on the site no longer matches what the operator publishes, send us the page and what you saw.
2. Payout and verification reports. Tell us how long a withdrawal actually took, on which network, and whether identity verification was requested part-way through. Advertised "instant" is a claim; reader experience is evidence, and we label the two differently.
3. Access and geoblocking questions. We will explain how an operator's terms describe eligibility and restricted states. We will not help anyone work around a geoblock, a KYC check, an anti-money-laundering review or a sanctions screen, and we do not advise on VPN use to obtain access an operator does not grant — doing so typically breaches the terms you agreed to and can cost you a balance.
4. Suggestions for coverage. New site, new rakeback structure, a live-dealer lobby or crash game worth a look — tell us what you want compared.
5. Commercial enquiries. Operators and affiliate managers should say clearly who they represent and what they are proposing. It is read, and it is kept separate from editorial.

How we make money, stated plainly

Some links on this site are affiliate links. If you open an account through one, we may earn a commission at no extra cost to you. Commission does not buy a position in our rankings, and it does not soften a review. Operators cannot pay to be listed, pay to move up, or pay to have a criticism removed — if that is what a message is asking for, the answer is no, and you are welcome to hold us to it in writing.

How we assess the crypto casinos we list

Our ratings are editorial scores set by our own team. They are not customer-review averages, and they are not the product of us depositing or playing — we research, verify against operator terms and public licensing information, and re-check on a schedule. Findings on this site were last reviewed on Sep 19, 2026. The factors we weigh:

• Coin and network support — BTC, ETH, LTC, USDT, USDC, DOGE and wider altcoin support, plus which networks are available for each.
• Deposit and withdrawal mechanics — on-chain confirmation times, stated payout speed, withdrawal limits, and whether the operator or the network absorbs gas and mining fees.
• Verification policy — whether play is genuinely low-KYC, and at what point identity verification is triggered.
• Game range and fairness — third-party studio slots, live dealer tables, and in-house originals with provably fair seeds or RNG certification.
• Bonus terms — headline figure alongside wagering, game weighting, maximum bet while a bonus is active, and expiry.
• Licensing and transparency — which jurisdiction the licence is held in, and how clearly terms and restricted states are published.

What the top-ranked sites look like when you write to us about them

Most reader mail concerns the same handful of operators, so here is our honest read on the three we hear about most. Every offer below carries wagering, eligibility and expiry conditions set by the operator — check the promotions page before you deposit, because those terms change and ours is a snapshot, not a contract.

BetPanda (editorial rating 10.0) heads our list because its headline promotion is a 10% weekly cashback rather than a large front-loaded match, which is the structure most readers ask about after a bonus locked up their balance. Cashback is calculated on net losses over the week and paid under the operator's own terms — read the qualifying-bet definition and any playthrough attached to the credit before assuming it is withdrawable. The limitation: a cashback-led offer gives a casual player far less headline value than a deposit match, and weekly cashback only ever returns a slice of money already lost. It is not a hedge, and it does not make a losing week profitable.

CoinPoker Casino (9.9) is the one to write to us about if your question is poker-adjacent, since the casino sits beside a poker product rather than standing alone. Its 150% welcome bonus up to $2,000 is the biggest percentage match at the top of our table, but the size is the catch: larger matches usually carry proportionally heavier playthrough and tighter maximum-bet rules while the bonus is live, and a poker-centric platform typically has a narrower slot and live-dealer lobby than a pure casino. Confirm the wagering multiplier and the release schedule before you claim.

Cryptorino (9.9) pairs a 100% match up to 1 BTC with 10% weekly cashback, which is why it draws questions from crypto-native readers: the cap is denominated in Bitcoin, so what the maximum is worth in dollars moves with the BTC price between your deposit and your withdrawal. That is a real risk, not a feature — a bonus cap and a balance can both shrink in USD terms while you play. Stablecoin deposits in USDT or USDC avoid that swing but may not qualify for a BTC-denominated cap in the same way. Check which currencies the promotion accepts.

Other sites we cover and hear about regularly include Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave. Their headline promotions run from rakeback and daily cashback to multi-deposit packages with free spins, and all of them attach wagering and eligibility conditions.

Headline offers at a glance

Casino	Headline offer	Editorial rating
BetPanda	10% weekly cashback	10.0
CoinPoker Casino	150% welcome bonus up to $2,000	9.9
Cryptorino	100% match up to 1 BTC + 10% weekly cashback	9.9
Punkz	20,000 USDT welcome bonus + 15% cashback	9.9
Hyperlucky	20% daily cashback up to $10,000 + 100 free spins	9.9
Winna	Up to 60% rakeback + 25% instant cashback	9.6
Thrill	Up to 70% rakeback + 10% cashback	9.6
BC Game	Four match bonuses up to $4,000 + 400 free spins	9.6
Wild.io	Up to 350% across first three deposits + 200 free spins	9.6
Vave	Up to 550 USDT + up to €75 free bet + 5% cashback	9.6

Every promotion above is subject to the operator's wagering requirement, minimum deposit, game weighting, maximum bet rules and expiry window. None of them is free money, and all of them require you to risk your own funds.

Money questions we can and cannot answer

Readers write most often about deposits and payouts, so here is the general picture. There is no fee to join a comparison site or to open an account at the casinos we cover; the cost of taking part is what you deposit and are willing to lose.

• Getting money in. On-chain transfers from a self-custody wallet or an exchange wallet, in BTC, ETH, LTC, USDT, USDC, DOGE and other altcoins depending on the operator. You pay the network fee — trivial on some chains, meaningful on Ethereum mainnet at busy times. Always match the network to the deposit address the casino gives you; sending on the wrong chain usually means the funds are gone.
• Waiting for confirmations. Deposits credit after a set number of block confirmations. Bitcoin takes longer than Litecoin or a stablecoin on a low-fee chain, so "instant" in marketing copy means instant once the operator sees the confirmations, not instant end to end.
• Getting money out. Withdrawals go back to a crypto address you control. Minimums, per-transaction and daily caps, and any withdrawal fee are set per operator and per coin. If a payout is being held, the usual reasons are an unmet bonus playthrough or a triggered verification check — and we will tell you that plainly rather than blame the casino by default.
• Price risk. Holding a balance in BTC, ETH or DOGE means its dollar value moves while you play. Stablecoins like USDT and USDC exist precisely to remove that swing, which is why many readers now deposit in them. You can still lose everything you wager either way.

We cannot see your transaction, speed it up, or recover funds sent to a wrong address. A block explorer and the casino's support desk are the right first stops.

What is on these sites, if that is what you are asking

If your message is "where do I find X", the lobbies we review generally break down into slots from third-party studios such as Pragmatic Play, NetEnt and similar providers; live dealer rooms running blackjack, roulette and baccarat with human croupiers streamed in real time, often from suppliers like Evolution; RNG table games where the outcome comes from certified software rather than a dealer; and in-house originals — crash, dice, plinko and similar — which are where provably fair verification usually appears, letting you check a result against the server and client seeds after the round. Availability of any specific game or studio varies by operator and by where you are, so treat a lobby listing as current rather than permanent.

Most of these operators also run a sportsbook alongside the casino, and several run poker or esports betting. Those are separate products with their own bonuses, their own wagering rules and, often, their own rakeback tiers — a casino bonus usually cannot be cleared on sports bets, and a sportsbook free bet will not unlock a slots balance. If you are writing to ask why a promotion did not apply, that split is the most common explanation.

Legal standing, eligibility and age

Being straight about this matters more than anything else on the page. There is no federal legalization of online casino gaming in the US. Crypto casinos serving US players are almost always offshore operations licensed in jurisdictions such as Curaçao or Anjouan — not by any US regulator, and not by a state gaming commission. That places them in a legal grey area for most US players, and we will not tell you otherwise.

Regulated online casino gaming exists in only a handful of states, including New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island, and those licensed operators do not run on cryptocurrency. Rules differ state by state, some states are explicitly restrictive, and offshore sites self-restrict different states from one another. Check your own state's law and the operator's restricted-territory list before you open an account — and if you are comparing this against non-UK-licensed alternatives, our rundown of casinos outside the GamStop scheme covers a different market with its own rules.

You must be at least 18 to use the sites we cover, and 21 where the operator's terms or your state's rules set that as the minimum. The operator's stated minimum is the one that binds you; where it is 21, 18 is not enough. This site is not intended for anyone under those ages.

On tax: US players are generally liable for tax on gambling winnings and on crypto gains. Low-verification play does not change that, and we will not discuss it as though it does. Consult a qualified tax professional about your own position. Equally, nothing here is legal advice — for a question about your state, speak to a qualified attorney.

If gambling has stopped being fun

Gambling is entertainment that costs money, not a way to make it, and the house edge means losing is the expected outcome over time. Never stake money you need, and never bet to win back what you have lost. If you want help, the National Problem Gambling Helpline is available on 1-800-GAMBLER, 24 hours a day.

Be aware that offshore crypto casinos may not offer the deposit limits, cooling-off periods, reality checks or self-exclusion tools that state-regulated operators are required to provide, and there is no US regulator to appeal to if a dispute goes badly. If you email us about support resources, we will point you toward them and we will not send you a promotion instead.

Before you hit send

A message with the casino name, the date, the coin and network, the amount, and what the operator's support told you will almost always get a substantive reply. One that says "it's not working" will get a reply asking for those details. Either way, write to [email protected] — corrections and payout reports are the most valuable things readers send us, and they are what keeps the rest of theblueprintbook.net honest.